Skip Navigation
Search Careers

Manager, Field Service (Airports)

Apply Now
Business Unit Collins Aerospace Req ID 01409732 Date posted 09/21/2020 City Tulsa State/Province Oklahoma Country/Region United States

Date Posted:



United States of America


HOK32: Tulsa, OK (IMS INC) 6120 South Yale, Suite 200 , Tulsa, OK, 74136 USA

This role is responsible for working with the IMS Airports Systems Division as the Manager of the Airports System Delivery group.

Primary Responsibilities:

  • Overall responsibility for the on-site delivery of the IMS Airports product line of systems. 

  • Overall management of the system delivery engineers – Scheduling of resources / assignment of tasks and priorities / technical oversight / performance evaluations / goal setting.

  • Provide LOE (Level of Effort) and BOE (Basis of Estimate) details in order to support system installation / configuration requests for proposals and internal costing. 

  • Work in conjunction with various internal system support teams / project management / account management / sales and other stakeholders to ensure on-time / quality system delivery.

  • Development and implementation of process improvement and efficiencies in system deployment to ensure cost competitiveness.

  • Development / implementation and on-going support of technical training plan for new and existing staff.

  • Attend regular sales/business unit meetings, as appropriate.

  • Other duties as assigned.

Basic Qualifications:

  • Experience of technical solution development within IT solutions to the airport / air transport / ground handling industries.

  • Possess a clear understanding of airport IT processes such as passenger check-in, Flight Information, baggage handling / Common Use technology.

  • Possess a clear understanding of key performance indicators, both financial and otherwise.

  • Experience and proven ability to manage a technical staff.

  • Fluent in English

  • Ability to travel throughout North America and internationally on occasion

  • Bachelor’s degree and 5 years of relevant experience OR  an Advanced degree and 3 years of relevant experience OR In absence of a degree, 9 years of relevant experience is required.

  • Must have or be capable of obtaining a SIDA/ CATSA -level security clearance for North American Airports.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement

  • Life insurance and disability coverage

  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal

  • Ovia Health, fertility and family planning

  • Employee Assistance Plan, including up to 5 free counseling sessions

  •  Redbrick - Incentives for a Healthy You

  • Autism Benefit

  • Doctor on Demand, virtual doctor visits

  • Adoption Assistance

  • Best Doctors, second opinion program

  • And more! 

 Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


  • Background check and drug screen required (every external new hire in the U.S.)

  • Drug Screen only performed on re-hires who have been gone for more than 1 year 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Apply Now

Your Saved Jobs

  • You have not saved any jobs

Recently Viewed Jobs

  • You have not viewed any jobs.

Sign Up for Job Alerts

Get the latest career opportunities as soon as they become available.

Interested InEnter category and/or location, then click ADD.

  • Aftermarket & Service, Tulsa, Oklahoma, United StatesRemove