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Senior Manager, Communications - C & AM

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Business Unit Collins Aerospace Req ID 01415051 Date posted 11/21/2020 City Charlotte State/Province North Carolina Country/Region United States

Date Posted:



United States of America


HNC01: UTAS Headquarters (HS) 2730 West Tyvola Road, Charlotte, NC, 28217 USA

The Senior Communications Manager role aligned to our Customer & Account Management central function is a key player on the global communication team. The role’s principal focus is to lead and support the execution of key components of the businesses’ integrated communications strategy – leading projects aligned to both marketing and internal/executive communications for strategic pursuits and Collins-wide initiatives.

Reporting to the communication team’s associate director, the senior communications manager is responsible for initiating and delivering innovative work through a matrixed, cross-functional team and in a global environment. The senior manager is a very strong writer with the ability to help develop and lead execution of communications plans aligned to both product and employee initiatives. The role is also responsible for some tactical support -- including, but not limited to; newsletter/email distribution, website administration, video production, town hall management, survey tools and more…The manager also collaborates with central Communications teammates and supports/deploys communications best practices to elevate communications efforts across Collins.

Job Description

  • Work with senior leaders to build and execute robust internal and external communication plans
  • Internal/Executive Communications
    • Create timely, relevant, dynamic written communications and presentations
    • Lead coordinator of town hall meetings – inclusive of agenda setting, presentation development, drafting of scripts and talking points and dry runs with leadership
    • Produce topical and leadership videos and leverage other digital tools and platforms to inform the employee population about progress against business strategies and goals
    • Counsel senior leaders on recommended messaging, channels and timing of key communications that impact the business and employee experience
    • Support employee engagement activities – inclusive of Corporate Social Responsibility initiatives such as “Introduce a Girl to Engineering,” Women in Line Leadership (WILL) events and more…
    • Develop strategy and coordinate metrics reporting and analysis
  • Marketing Communications
    • Lead marketing plans as assigned and inclusive of;
      • Conduct market research focused on consumer requirements, habits and trends
      • Brainstorm and develop ideas for creative marketing campaigns
      • Manage relationships with internal and external vendors to execute promotional events and campaigns
      • Plan and execute marketing initiatives to reach the target audience through appropriate channels (trade shows, target email, trade press, social media, e-mail, digital, etc.)
      • Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies

Basic Qualifications:

  • Bachelor’s Degree in Journalism, Public Relations, Communications, English, Marketing or similar area of study and 10 years of relevant experience OR
  • Advanced Degree in the appropriate discipline and 7 years of relevant experience OR
  • In the absence of a degree, 14 years of relevant experience is Required
  • Must be willing to travel 15 - 20%
  • Must be a US Person/ Permanent Resident "Green Card" Holder

Additional Qualifications

  • Minimum 7 years of communications experience in a corporate environment.
  • Strong written, verbal and non-verbal communications skills
  • Strong knowledge of internal communications strategies and channels, including effective use of digital and video communications
  • Experience with preparing and presenting materials on behalf of executives
  • Expert with web-based publishing and distribution tools
  • Strong and proven understanding of digital and experiential marketing campaigns that result in strong customer relationships and satisfaction
  • Basic understanding of developing news releases, proactive media pitching, and storytelling that delivers impactful, positive outcomes
  • Ability to effectively manage multiple projects, prioritize and act with a sense of urgency
  • Critical thinker – with an ability to understand complex business issues to craft messages for targeted audience groups
  • Passion for engaging in new and innovative communications driving breakthrough audience experiences
  • Healthy sense of humor, positive outlook and lover of all things team
  • Outstanding executive presence and comfortable working with senior leaders within a dynamic organization
  • Experience in an international environment with a strong manufacturing or technical background (preferred)

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Are you a strategic thinker who can see beyond the now? Be part of a team that is developing the strategy and direction of one of the biggest players in the aerospace industry. The Strategy, Development & Communications team is a major influencer in the long-term vision of Collins Aerospace. Working together with teams across the company, we focus on strategic planning and analysis, internal and external communications, mergers and acquisitions and revenue synergies. Join a team that has its pulse on the future of aerospace and watch your career take flight.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement
  • Life insurance and disability coverage
  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
  • Ovia Health, fertility and family planning
  • Employee Assistance Plan, including up to 5 free counseling sessions
  • Redbrick - Incentives for a Healthy You
  • Autism Benefit
  • Doctor on Demand, virtual doctor visits
  • Adoption Assistance
  • Best Doctors, second opinion program
  •  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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